Selsia and CAPS connectReturn to news
3rd March 2021
Selsia has developed its repair management software to enable a new and faster connection with CAPS (the Common Automotive Platform Standard).
The new system will bring significant benefits in its connection with Selsia’s approved repairer network, where updating their own bodyshop management systems will automatically update Selsia’s repair management portal, Selsia Central, including a reduction in calls and administration. For Selsia’s insurer clients as well as claims solutions, fleets and fleet management providers, faster repair updates will be a major benefit, particularly where claims can be closed off quickly and efficiently.
Neville Lidford, Selsia’s Engineering & Operations Director commented “we’re always looking at ways to improve our operational processes. The adoption and integration of CAPS into our system was a strategic consideration. Working together with the CAPS development team, the integration went very smoothly and we have been pleased with the consultation and support provided by the wider CAPS team. The benefits to our approved repairer network and our clients, will be substantial.”
CAPS Commercial Manager, Kevern Thompson commented “CAPS, the Common Automotive Platform Standard is proud to support Selsia Vehicle Accident Centres in their approach to creating a digital journey for their networks and customers. Removing friction and cost of resource by ensuring automated data exchange provides the transparency of repair progression as it happens on the workshop floor. Everyone gains from the efficiencies created.”