Selsia Cost Reduction Programme

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25th November 2019


Selsia’s Cost Reduction Programme helps fleets and other work providers to reduce the costs related to the management of accident repairs, whereby expensive tasks can be effectively outsourced.

Selsia’s approved national network of car, van and HGV repairers means vehicle movements following accidents are kept to a minimum and all types and sizes of vehicles can be repaired in a one-stop shop service. Bodyshops have already been approved by Selsia which reduces the time involved in sourcing and liaising with reliable repairers. Client approved SLAs include labour, parts and paint and materials rates which means fleet operators do not receive estimates with different repair costs for the same type of repairs across the UK.

Repair rates are programmed into Selsia’s cloud-based repair management portal and these rates are used for the calculations derived from Audatex or GT Estimate. The repair times, parts prices and refinishing materials and quantities are all pre-set and calculated by motor manufacturers as well as MIRRC Thatcham and cannot be adjusted by Selsia’s repairers without it being flagged on the estimating system. Repair estimates are therefore accurate and in line with the area (s) of damage being assessed. This assessment platform is a constant within the accident repair industry and ensures that Selsia repairers are delivering consistent estimates as laid down by the industry standard and guarantees a transparent charging tariff. Selsia’s repair over replace philosophy can help to reduce the cost of repair and avoid the need to make an insurance claim. Selsia can specify the use of non-OE as well as green recycled parts, which has a positive effect on the fleet’s claims history and can help to avoid higher renewal premiums. Selsia has consistently delivered average repair costs which are at least 15% below industry averages.

Selsia’s engineering and operations team works to minimize supplementary charges. Overestimating is not encouraged at the initial stage to cover potential unseen damage in order to avoid supplementary estimates as this would have an adverse financial impact on clients. Parts pricing can be an issue, as it is a variable due to manufacturers’ price increases, currency fluctuations and certain model derivatives not covered by estimating systems and Selsia has a policy of not accepting supplementary estimates 14 days after the handing over of the vehicle.

Selsia’s Operations team are progress chasing vehicle repairs every day. This means that fleet departments can better deploy their resources in more productive ways and central invoicing negates the need for multiple monthly repairer invoices and reduces costs within fleet accounts departments. 24 hours FNOL, nationwide recovery, fast deployments of accident damaged vehicles, mobile repairs and chasing estimate authorisations reduces costly vehicle downtime which could be as much as £500 per day in lost deliveries, dissatisfied customers and hires.

Also, to minimize loss of use, Selsia can source almost every conceivable type and size of replacement vehicles for continuous mobility which helps to avoid the costs related to loss of use as well as avoiding ULR charges.

Finally, Selsia has a process in place with several approved salvage agents across the UK which can be centrally managed as part of the total service. Approved salvage agents are contacted with damage details and bids are back within 3 working days. Selsia always aims to get clients’ salvage vehicles collected, free of charge, prior to the free storage period expiring. This results in less recovery and storage costs, reduced administration and competitive bids from multiple salvage agents.


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