Professional recovery services, 24 hours a day, 365 days a year
In association with our partners, Auto-Rescue Logistics, we can provide 24/7 vehicle recovery services to get your vehicles into our approved Selsia repairers as quickly as possible.
Road traffic accidents are always a potential cause of serious traffic congestion, as well as being a danger to both the vehicle occupants and other road users. The rapid attendance of Auto-Rescue Logistics’ highly professional service minimises these risks. We specialise in the recovery of road traffic accident damaged vehicles with over 500 front line agents in the UK. Our UK average scene attendance time is just 30 minutes and we have a dedicated 24 hour multi-line control centre with dedicated and highly trained staff.
Where loaded commercial vehicles are involved in accidents, especially in timed deliveries, we make every effort to either tranship any undamaged load as a priority (coordinating this action with the transport operator), or where necessary, deliver the casualty vehicle to the operator’s nearest depot or its destination. We provide a clear & transparent fixed menu of pricing tariffs which allows for accurate budgeting & forecasting. There are no hidden extras, a single call out charge per incident (not per vehicle) and any additional charges for the use of specialist equipment are supported by photographs.
ARL employs an administrator whose sole role is to track vehicles in storage and alert the insurer every 3 days that their vehicle is still in storage incurring daily storage charges. ARL’s legal team is a failsafe. Where the vehicle recovery has been handled by the Police or Highways Agency, they can challenge incorrect banding charges.
From an automatic data system, ARL is able to provide electronic delivery of daily, weekly or monthly vehicle recovery data and management information, including images from the accident scene or of the damaged vehicle where required. We can individually tailor statistics and services to your specific requirements.